Asset, Deposits & Wealth Management

CHALLENGE: The existing network of branches of a retail bank is to be used to provide walk-in customers with financial services. Because of individual client requirements a tailor-made development is preferred over the customization of staple solutions.

OUR SOLUTION: Senacor designs technical architecture as well as professional/business solutions for a branch-based application and provides on-the-job training of the customer service organization in agile methods. Senacor teams need less than a year to achieve comprehensive go-live, working on-site, remote, as well as near-shore.

CHALLENGE: Existing customer interfaces in the internet and with apps are not up-to-date. Customers expect modern, native frontends with a strong focus on UX, lean processes as well as real-time overview of their finances.

OUR SOLUTION: Design and implementation of an API platform as a new abstraction level for existing backend systems, including core banking systems as well as product ownership and business analysis for customer frontends in internet and apps, realized as an agile-method project. Data quality and reusability of the API layer allows for a fast and flexible development of frontends and increases synergy potential with other projects, especially when it comes to real-time data requirements.

CHALLENGE: To reduce own re-financing cost, a bank with no experience in the retail market intends to offer simple savings and deposit products. This is intended as a purely digital product with no additional sales efforts, relying exclusively on external platforms and FinTech companies.

OUR SOLUTION: Integrated design to integrate products on the existing platform. Minimally invasive implementation of necessary add-ons, e.g. in Embargo and KYC, by a self-contained service expansion of the landscape. External connections via product-focused APIs.